Troy and the staff at West Coast Funding set the bar for customer service. They are quick to respond to communications, and someone answered the phone every time we called! Troy is an expert loan officer and makes refinancing and amortization and all things mortgage easy. We refinanced our home from a 30 year to a 15 year loan and lowered our interest rate from a 5% to a 3%. The process was smooth and wrapped in a few weeks. Thanks to Troy and the staff at west coast funding!